Sales and Refund Policy

Payment Options

Black Woman CEO accepts all major credit cards, Stripe, and Paypal payments. In the event your credit card is declined, we will inform you via email and ask that you place your order again with a new card. Your credit card will be charged on the day you place your order for goods or services. The charge will appear on your credit card or Paypal statement as Mitea LLC dba Black Woman CEO.

Payment Plans

Many of our products and programs offer a convenient payment plan option where your investment can be split into multiple payments. After the initial payment, subsequent payments are automatically debited from your account every 15 and/or 21 and/or 30 days until the balance has been paid. For example, if you make a purchase and choose the payment plan on March 1, your credit card will be charged for the next payment on April 1 and so on.

Refund Policy for Online Courses, Products, and Programs

Because you will receive immediate access to the content, online courses, programs, and products are NON-REFUNDABLE unless stated otherwise. Refunds will not be granted under any circumstances. We know that if you follow the steps and do the work, you will see results!

Refund Policy for Individual, Group Coaching, Mentoring Programs, and Live Experiences (Includes the RISE Network; the RISE Mastermind Intensive; RISE Retreat)

Enrollment in any of the live and/or virtual coaching, intensives, and mentoring programs on BlackWomanCEO.com or from Mitea LLC dba Black Woman CEO constitutes a non-cancellable agreement unless stated otherwise. There are absolutely no refunds or cancellations and you are legally and financially responsible for the full tuition of the program in which you are enrolled, regardless of whether you actually participate or show up for your coaching and mentoring sessions.

Refund and Return Policy for Physical Products

Physical products sold by BlackWomanCEO.com or Mitea LLC dba Black Woman CEO are nonrefundable, except in the case of damage or defect. In the unlikely event that you receive a damaged or defective item, please send an email to support@blackwomanceo.com within 30 days of the date you received your item(s) for information on how to return the item for a refund or exchange.

Sales Tax and Shipping

All physical products shipped from BlackWomanCEO.com or Mitea LLC dba Black Woman CEO will be subject to sales tax, applicable in accordance with the tax code of the state and city to which the order will be shipped. Tax is estimated at the time an order is placed and a final calculation of the actual sales tax will be reflected in your order confirmation email. All shipping charges use standard shipping rates for domestic and international shipping. Please check the final pricing on the product checkout page when you make your selection.

Payment and Shipping Confirmation

Upon checkout, an email will be sent to you with a copy of your order. If you have purchased a physical product, you will receive an additional email to confirm shipment of your order. If you have any questions about your order status, please contact us at support@blackwomanceo.com.

Troubleshooting Digital Downloads

If you do not receive the downloads following your purchase of a digital ebook, course, product or program, it is likely due to one of the following reasons: 1) You entered your email address incorrectly on the online order form or 2) Your confirmation email was sent to your spam folder. In the event that you cannot download a digital product that you have received, it is probably because you do not have Adobe Reader (free PDF reader viewer) installed on your computer. You can download Adobe Reader for free here:http://get2.adobe.com/reader/. For assistance with all other digital download issues, please contact us at support@blackwomanceo.com.

Chargebacks and Payment Security

When you provide BlackWomanCEO.com with your credit card information for payment on your account, BlackWomanCEO.com (Mitea LLC dba Black Woman CEO) shall be authorized to charge your credit card for any outstanding fees. If you sign up for a payment plan to make monthly payments on any product, program or service, BlackWomanCEO.com (Mitea LLC dba Black Woman CEO) shall be authorized to run all charges on or around the time they are due and not require separate authorization in order to do so. You may not make any chargebacks or cancel the credit card that is provided as security without our prior written consent. You are fully responsible for any fees associated with recouping payment on chargebacks and any fees associated with the payment collection process. Further, you may not change any of the credit card information provided to BlackWomanCEO.com (Mitea LLC dba Black Woman CEO) without notifying us in advance. If you have any questions about our sales and refund policies, please contact us at support@blackwomanceo.com.